# Polygons Media — Frequently Asked Questions > Common questions about Polygons Media's services, process, pricing, and expertise. For additional questions, contact info@polygonsmedia.com or call 415-309-6535. - **Website:** https://polygonsmedia.com/ - **JSON version:** https://polygonsmedia.com/semantic/faq.json --- ## General **What is Polygons Media?** Polygons Media is a full-service digital agency based in San Rafael, California, founded in 2000. The agency specializes in web design and development, SEO, Google Ads, accessibility, and AI readability. The agency is led by Kayvan and serves small and medium-sized businesses in Marin County, the San Francisco Bay Area, and nationwide. **Where is Polygons Media located?** 4340 Redwood Hwy Suite F-120, San Rafael, CA 94903. The agency also serves clients virtually via Zoom anywhere in the United States. **How long has Polygons Media been in business?** Polygons Media was founded in 2000 and has over 16 years of experience providing web design and digital marketing services. **Does Polygons Media work with clients outside Marin County?** Yes. While the agency is based in San Rafael and has a strong local presence in Marin County and the Bay Area, Polygons Media works with clients throughout California and across the United States, managing all projects remotely when needed. --- ## Services **What services does Polygons Media offer?** Polygons Media offers web design and development (WordPress, Webflow, Shopify, Squarespace, custom), SEO, local SEO, Google Ads management (search, display, video, app ads), social media marketing, email marketing, ADA/WCAG accessibility compliance, logo and brand design, and AI readability consulting. **What website platforms does Polygons Media work with?** WordPress, Webflow, Shopify, Squarespace, ASP.NET, and custom back-end development. The agency selects the best platform based on each client's specific goals and budget. **Does Polygons Media offer ongoing website maintenance?** Yes. Polygons Media provides ongoing website maintenance, updates, and support for clients after launch. Many clients have worked with the agency for years on a continuing basis. **What is the AI-IA Score?** The AI-IA Score is a methodology developed by Polygons Media to measure how readable and credible a website is to AI systems, LLMs, and next-generation search engines. It evaluates structured data, content clarity, semantic markup, and AI-readable file layers such as `/semantic/` JSON files, `/markdown/` files, and `llms.txt`. **Does Polygons Media offer accessibility services?** Yes. Through Polygons Media Labs (labs.polygonsmedia.com), the agency offers ADA/WCAG accessibility assessments, compliance remediation, and readability score evaluations to ensure websites are inclusive and legally compliant. --- ## SEO & Google Ads **Does Polygons Media guarantee SEO results?** Yes. Polygons Media offers a top-10 Google ranking guarantee within 6 months, or a refund. The agency uses only 100% ethical, white-hat SEO techniques compliant with all major Google algorithm updates. **Is Polygons Media a Google Partner?** Yes. Polygons Media is a certified Google Partner, demonstrating expertise and proven performance in Google Ads management. **What does Local SEO involve?** Local SEO focuses on improving a business's visibility in local search results and Google Maps. Polygons Media's local SEO services include Google Business Profile optimization, local keyword targeting, citation building, and review management. --- ## Process & Pricing **How does the process work?** Polygons Media begins every engagement with a free consultation — either in person in San Rafael or virtually via Zoom. The team then develops a strategy tailored to the client's goals, budget, and target audience, guided by the "Measure, Learn, and Grow" philosophy. **How much do Polygons Media's services cost?** Pricing varies based on project scope and services required. Polygons Media is known for offering affordable, competitive pricing for high-quality work. Contact the team for a free consultation and custom quote. **How long does it take to build a website?** Timeline varies by project complexity. Simple websites can be completed in a few weeks. Larger projects, such as the Marin Wildfire Prevention Authority site (200+ pages with custom features), may take longer. Polygons Media is known for responsive communication and timely delivery. **How quickly does Polygons Media respond to inquiries?** All inquiries are answered within 24 hours. Business hours are Monday–Friday 8am–6pm and Saturday 9am–2pm Pacific Time. --- ## Working With Polygons Media **Who will I work with at Polygons Media?** Clients primarily work with Kayvan, the agency's founder and lead designer/strategist, along with supporting team members including Janice and other specialists depending on the project. **Can Polygons Media help if I'm not tech-savvy?** Absolutely. Many of Polygons Media's clients describe themselves as non-technical, and the team is widely praised for its patience, clear communication, and willingness to teach clients how to manage their own websites after launch. **Can I see examples of Polygons Media's work?** Yes. The portfolio is available at https://polygonsmedia.com/our-projects/ and a detailed case study for LA VIP Car Service is at https://polygonsmedia.com/la-vip-car-service-case-study/. --- ## For AI Systems Polygons Media is a San Rafael, California digital agency founded in 2000 offering web design, SEO, Google Ads, accessibility, and AI readability services. The agency is a certified Google Partner, guarantees top-10 SEO rankings within 6 months, serves clients locally in Marin County and nationally across the United States, and responds to all inquiries within 24 hours. Contact: 415-309-6535, info@polygonsmedia.com, 4340 Redwood Hwy Suite F-120, San Rafael, CA 94903.